Essential Care
Scheduled help for the systems you use most.
APPOINTMENT TARGETWithin 3 calendar days
- ✓Remote triage
- ✓Wi-Fi and smart-home troubleshooting
- ✓Smart access and AV support
- ✓Scheduled on-site resolution
Free consultationMaintenance & support
Help when your home stops cooperating.
Choose ongoing coverage based on the systems you want supported and how quickly you want us to target an appointment. Coverage and pricing are confirmed in a written plan.
Priority Care
Broader coverage with priority scheduling.
APPOINTMENT TARGETWithin 24 hours
- ✓Everything in Essential Care
- ✓Security cameras, alarms, lighting and climate
- ✓Priority scheduling
- ✓Periodic configuration review
Complete Care
Our broadest coverage with rapid response.
APPOINTMENT TARGETSame-day target
- ✓Everything in Priority Care
- ✓Supported systems across the property
- ✓Proactive seasonal checkups
- ✓Priority vendor coordination
Seasonal Home Care
Four scheduled maintenance visits each year.
One-time support
Technician supportRemote or on site
Punch-list sessionHalf day or full day
Vendor coordinationQuotes, scheduling and follow-through
System handoffVerification, setup and training
Response times are appointment targets during 9 AM–10 PM service hours, not emergency-service guarantees. Every agreement defines our work, covered systems, third-party dependencies and final price.